
Real Results from Our Clients
Case Studies

How this Production Supervisor went from disengaged employees to improving team morale and positively impacting operations.
Case Study 1:
A Production Supervisor in a food processing company was initially disengaged, blamed his employees, and didn't take accountability. His team's disengagement was evident through their lack of participation in meetings, minimal contribution of ideas, and overall low morale. We worked on his leadership identity, helping him recognize his strengths, areas for growth, and core values. This process renewed his mindset by fostering a sense of responsibility and openness to feedback. He transformed his communication style—stopped blaming others, actively listened, and showed curiosity about different problem-solving methods. This shift made him more collaborative and responsive, reducing his stress and improving his commitment to his team and company. His team became more engaged, participating actively in meetings and contributing ideas. Operations saw a boost in productivity, with tasks being completed faster and more efficiently. Team morale improved significantly, characterized by a more positive work environment and higher employee satisfaction. As a result, he was promoted to Manager less than a year after completing the program. Initially on the verge of quitting, he chose to stay, keeping 25 years of experience in the organization. Today, he continues to work with the company, and mentors upcoming team leaders.

Food Processing Manufacturer Achieves 100% Retention Beyond the First Critical 90 Days during business expansion.
Case Study 2:
A food processing manufacturer acquired a new facility and needed to establish training guidelines before reopening. We reviewed capacity, identified skills and training gaps, and created a comprehensive training plan with SOPs and a system to evaluate and coach employees. This effort was highly collaborative, involving the VP of Operations, HR Director, and front-line leaders from various departments such as production, maintenance, QA, sanitation, and warehouse. Each participant had ownership and responsibility to identify, develop, and test the SOPs, ensuring their input was critical to developing an effective training strategy. This engaging process motivated the team to ensure the plan's success, making them more prepared to onboard new hires when the plant reopened. The leaders appreciated having a well-laid foundation to help transition into a bigger team, which provided confidence in the new processes and equipment. New hires had clear expectations for their roles, received consistent feedback and coaching, leading to high employee satisfaction and 100% retention of all newly hired teams within the first 90 days in some of the departments. This approach equipped the team with tools and experience to assess training needs for future changes, ensuring a smooth transition and continuous improvement.
Client’s success stories that transcend professional growth

How this QA Manager went from hesitation to enthusiasm and transforming leadership
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Background:
Lynn, a Quality Assurance Manager, initially had doubts about committing to a comprehensive leadership course due to his busy schedule. Despite this, he decided to keep an open mind and trust in the process of Marilyn's coaching program, which promised to enhance critical thinking and leadership skills.
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Challenges:
Lynn faced significant challenges in problem-solving, stress management, task delegation, and team coaching. These issues hindered his ability to lead effectively and connect with his peers.
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Intervention:
The coaching sessions were highly engaging and interactive, allowing Lynn to connect with his colleagues and focus on strengthening his network. The course provided practical insights into solving problems, managing stress, planning ahead, and effectively coaching his team.
Results:
Lynn experienced a profound transformation in his leadership approach. He became more proactive in problem-solving, improved his stress management techniques, and learned effective delegation strategies. The interactive nature of the sessions made him look forward to each one, ensuring his consistent participation.
Impact:
Lynn's newfound skills and enthusiasm for leadership had a ripple effect on his team and the company. He became a more effective leader, fostering a collaborative environment and strengthening team cohesion. His proactive approach and improved management skills significantly enhanced team productivity and morale. He became the go-to QA leader at this location.
Testimonial:
"I thoroughly enjoyed this course because of its practical insights and the engaging sessions. I was initially unsure if I’d have time to attend every session, but Marilyn made it so enjoyable that I looked forward to each one and didn’t want to miss any! This course is beneficial to all individuals in leadership roles." - Lynn, Quality Assurance Manager
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Case Study: The challenges a Supervisor had to overcome to be promoted into a Production Manager role.
Background:
J.D., a Supervisor, faced challenges with delegation and problem-solving, which hindered his potential for career advancement. He enrolled in Marilyn's leadership development coaching program to overcome these obstacles.
Challenges:
J.D. struggled with effective delegation, timely decision-making, and confidence in his leadership abilities. His fear of failure and inefficient communication impacted his team's performance and overall work environment.
Intervention:
Marilyn's coaching program provided J.D. with strategies to delegate tasks effectively, nurture team growth, and make timely decisions. The program focused on building confidence, improving communication, and fostering a positive work environment.
Results:
J.D. experienced a significant transformation in his leadership approach. He became proficient in delegation, empowering his team to take on responsibilities. His decision-making skills improved, and he gained confidence in his leadership abilities.
Impact:
The positive changes in J.D.'s leadership style led to a promotion from Supervisor to Production Manager just four months after completing the program. His improved communication and effective delegation strategies resulted in a more motivated and efficient team.
Testimonial:
"Marilyn’s coaching transformed my leadership approach, enabling me to overcome challenges and achieve success. Highly recommend her coaching for anyone seeking to enhance their confidence as a leader and career development." - J.D., Production Manager